We provide a complete line of custom IVR solutions. These include phone systems, software development services and hosted IVR outsourcing services. The following are some of the programs available.
Inbound/Outbound Interactive Voice Response Programs.
Mirrored IVR/Internet Applications.
Live Operator Transfer.
Automated Name/Address Capture.
Natural Language Speech Recognition.
Text to Speech.
Credit Card Capture.
Real Time Reporting via the Internet.
Custom Database Development.
Advanced Locator Programs.
Load Testing for IVR & Call Centers
IVR Consulting - Perform initial IVR feasibility study.
IVR Design - Create a design specification of the application.
IVR Development - Assemble a team and assign tasks.
Custom IVR Programming - Perform actual coding of the IVR program.
IVR Testing - Conduct system and load tests of the IVR application.
IVR Implementation - Install the IVR application in a live environment.
IVR Management - Maintain and manage the ongoing IVR program.
* Asterisk is registered trademark of Digium.
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